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jimbeam's Profile
Recent Ratings
Poughkeepsie Nissan
1445 Route 9
Wappingers Falls, NY 12590
845-297-0077
Having your auto serviced at this dealership would be the biggest mistake you will ever make. I had been a loyal Poughkeepsie Nissan customer since the late 80's. Recently, my last three automobile problems were either misdiagnosed, or I was told that work needed to be done that in actuality wasn't required at all. (This was involving three different Nissan models by the way.) My last and final visit there involved a 2002 Altima with 70,000 miles on it. The service engine soon light was on intermittently, so I brought it in. For about $192.00 they put the error code reader on it, changed the spark plugs and sent me on my way. A few days later, the light came on again. I brought the car back, and after another diagnostics charge, was told that the engine needed to be replaced as well as the exhaust system! I emailed the service manager several times, but received no replies. Another shop found that this was clearly not the case. My conclusion - the management of this dealership is solely profit oriented, not customer oriented as an honest establishment would be.
